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At Ductworks Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Ductworks Heating and Cooling

5

(Based on 42 reviews)

55

17-Dec-2018

Product or service reviewed: Trane total hvac system and new ductwork

Ductworks HVAC did an outstanding job on replacing our hvac system. They did a total tear out and reinstall including all ductwork, boots, and regulators. They built me a sturdy platform to elevate the outside units and moved the electrical outside breakers up to platform level. We have a two story home and our utility bills got high previously. There were cold and hot spots in our home previously. Now constant temperature all through the house upstairs and downstairs. The unit hardly runs whereas previously is would run all the time! The air quality in our home is so much better. Cameron, the owner, provided us with a new loaner A/c and heat unit during the time the units we’re being replaced. Cameron and his great techs truly were professional and worked very hard to make our 30 year old home feel like a brand new home. The equipment, ductwork, and controls are working perfectly! I would highly recommend Ductworks to anyone wanting a really quality system that installed with no surprises. Definitely a five star job !

Unmatched Responsiveness

55

26-Aug-2018

We have been dealing with Ductworks for a number of years now. They have serviced and/or installed new units in a number of our beach condos. They have always been excellent to work with and have stood by their work. Last week, for example, we had a tenant call late in the evening complaining about the A/C and wanted to be moved to another unit, which would have cost us lost rent. Ductworks went in at 11:00 pm and quickly diagnosed and fixed the problem at a reasonable cost.

55

08-Aug-2018

Product or service reviewed: Cleaned out drain pipe for air conditioner

Technician: Trevor

We rented a condo @ The Ashworth & the air conditioning stopped working. Trevor was very professional & prompt. He fixed the problem & he was great and he had a great attitude & even came after hours in a good mood!! Thank you Trevor!! Great Job. The Brown Family

The Clear Choice for HVAC!

55

30-Jul-2018

Technician: Cameron, Trevor, Jennifer

Cameron, Trevor, Jennifer and the entire team are always there when we need them. It’s one thing to get a fair price on a new HVAC system in a non-emergency situation and have a smooth installation and that has happened with these folks as well which was great. However, when it comes to a long-term relationship with a vendor what you look for is their reaction time when it’s an emergency when your guests are on vacation and need the AC repaired ASAP. These professionals are there no matter what time of day - it’s just that simple. They are the best and clear choice for HVAC!

55

20-Jul-2018

Product or service reviewed: Trane MiniSplit AC/Heater

Alex, Tracey and Trevor were all very professional and extremely courteous. Tracey was exceptional and a very good worker, taking pride in his work and customer satisfaction. I strongly recommend DuctWorks. Out of three estimates DuctWorks was the most reasonable.
55

06-Jul-2018

Product or service reviewed: TRANE SYSTEM

DUCTWORKS CAME HIGHLY RECOMMENDED BY A LOCAL REAL ESTATE AGENT. ALEX CAME OUT THE SAME DAY AND GAVE ME A QUOTE ON A NEW SYSTEM AND INSTALLED LATER THAT WEEK. I HAD BEEN WORKING WITH A HOME WARRANTY COMPANY SINCE THAT SENT TECHNICIANS OUT 3 TIMES FROM MARCH TO JUNE TO PATCH THE 20 YEAR OLD SYSTEM THAT WAS ON THE OCEAN FRONT. WITH THIS BEING RENTAL PROPERTY I KNEW I WOULD LOOSE INCOME IF NOT HANDLED PROPERLY. ALEX DIAGNOSED AND INSTALLED AND INSTALLED A NEW UNIT WITHIN 1 WEEK. HE EVEN ASSISTED ME IN GETTING THE REBATE FROM SANTEE COOPER IN PROCESS!!!! AWESOME COMPANY

55

18-Jun-2018

Product or service reviewed: System Check

Trevor arrived on time. He got right to work checking out and inspecting our A/C system. A real clean cut, no nonsense professional. We will continue to use the services of Ductworks, based on our experience with Trevor.
55

17-Jun-2018

Product or service reviewed: 2 Train systems

Great company. Trevor came out Sunday to help us with a problem. He pointed out issues with our systems that were causing our problems and explained our options. Next day Alex came out and gave us very informative advice on replacement products for two of our twelve year old systems. They replaced these in two days. Trevor and Alex worked nonstop and did a super professional job. Excellent employees and company.

Awesome Shoutout!

55

09-Jun-2018

Got to give an awesome shout out to Ductworks Heating and Cooling. They come today fix the unit. They are awesome guys. You ever need AC work call the professionals at Ductworks Heating and Cooling. Thank you so much Cameron Hinson for sending your guy so fast

Excellent Customer Service

55

10-May-2018

They stand by their products.  They respond quickly and they go above and beyond on customer service.  Some companies will sell you things you don't need, I never worry about that with DuctWorks.  They are good people.

Great Service

55

12-Apr-2018

Technician: Trevor

 

Great service

Great service. Our outdoor unit quit on a Saturday, I called and explained that with the weather being in the sixties I didn’t require immediate service but wanted to get on the list for early Monday morning as we were trying to leave town. I received a call within an hour of leaving a message on Saturday from Trevor, I explained the situation and he said he would try to work us in, he called back on Monday morning before 8 am and had the unit repaired before 9 am. 
I would recommend them to anyone who was looking for HVAC work !

I highly recommend them!

55

06-Apr-2018

Technician: Trevor and Alex

We have been using Ductworks for several years and every experience with them has been extremely positive.  They are very responsive, knowledgeable, professional and friendly.  Most recently both Alex and Trevor worked diligently to solve a factroy related issue with our main HVAC unit so our family would be comfortable while visiting.  I highly recommend them!

Alex Did a Quick and Professional Job

55

03-Apr-2018

All your personnel acted very professional from beginning to final payment.

We Will Definitely Call Them Again!

55

03-Apr-2018

Technician: Trevor

Trevor did an awesome job!  He came at the time they gave us.  He was very knowledgeable & nice!  We will definitely call them again!

55

31-Mar-2018

Alex Todd carefully explained all of my options and patiently answered all of my many questions. I wasn’t looking for replace my heating/cooling system, but Alex made the experience as painless as possible.

55

28-Mar-2018

Very dependable and trustworthy.  Takes extra measures to insure that the unit is working and performing to the highest standard

55

14-Dec-2017

Alex came out to give an estimate for correcting the ductwork and insulation, in my 2 year old home. Alex was professional and also very knowledgeable of his profession. The guys on his team who came out and completed the job were excellent. They were all very professional, courteous, arrived on time, and completed the job in the amount of time that it was estimated.
Since the work was completed, the electric bill has already decreased, and our home is actually comfortable now. No more cold and hot rooms, or tornado force winds coming from the vents, it’s very comfortable now. I would highly recommend Alex and the guys at DuctWorks in North Myrtle Beach. I will also be using them for future HVAC maintenance needs. Thank you!!!

 

55

18-May-2017

Dennis did a great job on fixing our heat pump problem.  Will contact you next time service is needed.

55

30-Mar-2017

Technician: Cameron and Trevor

Trevor was very professional & knowledgeable would recommend him highly. He takes pride in his work. Thanks for all your help, Trevor. Cameron, appreciate everything, also. Thanks!

Great Product and Even Better Team of Experts!

55

24-Oct-2016

Technician: Cameron, Trevor, Tracey and Drew

I contracted Ductworks Heating & Cooling to replace my entire HVAC system this past weekend. I can honestly say that Cameron and his team of experts (Trevor, Tracey, and Drew) are an extremely trustworthy and exemplary group of men. I talked at length with Cameron and Trevor minimally regarding the proper sizing and unit/brand for a replacement of my HVAC system. Cameron was very educated on the choices and informative regarding the system for my home. The team arrived at 8:30 AM and completed the installation by 5:30 PM, including replacing some ductwork and rerouting some vent piping. I highly recommend a homeowner to enlist their services for any home heating and cooling needs. I assure that the homeowner will be highly satisfied and not feel as though they are being misguided. Great product and even better team of experts!

55

02-Oct-2016

Recently purchased a condo in Little River, and found your number on the air conditioning unit. I called with a concern about my thermostat. I received a phone call from Trevor Fowler your service technician promptly. He was very knowledgeable and personable. He explained the unit and how it operated to me. Being a Northerner, I was more familiar with heating units and not air units. I appreciated the time he took to explain things to me and the work performed. I give Trevor Fowler and DuctWorks a Five Star rating.

55

08-Sep-2016

Product or service reviewed: Dryer Vent Cleaning

Thanks, Trevor, for your prompt and professional service today! My dryer vent hadn't been cleaned for years. I highly recommend Ductworks Heating and Cooling for dryer vent cleaning, and I will definitely use them for all my heating and cooling needs!
55

04-Jun-2016

Quick service.  Great job.  Will recommend!

55

18-Mar-2016

Technician: Andy, Tracey, and Mike

Andy did a nice job in the sales process. He was low key and did not try to pressure us. Our decision to go with DuctWorks was that it was family owned. Tracey and Mike did a great job with the installation. Tracey was very knowledgeable and made sure that everything was cleaned up and in working order.

55

26-Feb-2016

Technician: Trevor

You are an exceptional employee. Thank you for all of your hard work, keeping our needs in mind while working and providing us with outstanding service. Also, for the follow up on the vent covers etc., you could easily have not followed through.

55

26-Feb-2016

Technician: The Entire Ductworks Team

As a N. Myrtle Beach native we have tried many companies with work ranging from maintenance to ductwork trying to get all the life we could out of our old system. Upon making our decision to replace 2 units, we interviewed and received price quotes from approximately 10 companies though out the year. I was worn out confused and very distraught, I did not want to settle for less than the best. Last effort we called Ductworks, this was the best decision we ever made. I felt immediate comfort and trust with Cameron. He was on time for his appointment (s) was very informative and listened well to our needs for 2 units. The price quotes were on point. We made an immediate decision this was the person and company we had been looking for. Due to past experience on the scheduled work day, I halfway expected a call that the workers were someplace else and couldn't get to us. THEY WERE ON TIME AND READY TO WORK! Cameron came met with both crews before they started, introduced the workers to us. That alone reflects a well organized company. Trevor, Tracy, Michael and Dustin obviously love their work, are detail oriented, well organized showing great respect and appreciation for Cameron and their co-workers. Both units placed in on the same day went so smoothly and stress free. Our hardwood floors and surrounding areas were protected, they all wore booties, followed through on all the details, worked together as a team when needed, also cleaned the area they worked in after removing and installing the units. Picky me hardly knew they were here. Thank you Ductworks for the quiet, clean air we are enjoying also for the pleasant experience throughout the removal and installations l of 2 very old and tired systems. Cannot give you guys enough praise! Trevor, you are an exceptional employee

55

18-Feb-2016

Technician: Cameron and Trevor

We have had Ductworks patch our old system for years. They are straight with you and don't try to upsell you. Cameron navigated us through our purchase and Trevor implemented it flawlessly. It took a lot of extra work because of the construction of our home, but Trevor always showed up on time and stayed as late as he needed. He was very professional and treated our home and family with respect. Great experience, I've already recommended Ductworks to several other people.

They Are The Best!!!!!!!!!

55

17-Feb-2016

Technician: Trevor

We have used Ductworks (and Trevor) to replace HVAC units in 7 condos, install the systems in our new home, and recommend them to anyone we know looking for HVAC service.  Trevor is efficient , polite, and will give you the straight story when comes to evaluate your unit.  They are the best!!!!!!!!!!!

55

12-Oct-2015

Product or service reviewed: new unit

The guys did the impossible! They came in and fixed what the builders didn't/couldn't. We did not believe that our whole house could be cool and energy efficient. 10 years of suffering came to an end when we made the call to Ductworks. We can't thank yall enough!

55

08-Sep-2015

Product or service reviewed: 1-3ton & 1-4 Ton Bryant Evolution complete with Ai

This system was installed in October of 2014. The system Ductworks installed has worked beautifully. If has maintained even temperatures in every room, which the previous system never did. Ductworks has been very responsive to any question or issues. For seven years we were never comfortable with the temperature in any of the rooms in our home. After installing the Bryant heating and Air from Ductworks we can maintain the same temperature in every room the way we want. The thermostat is connected to wi-fi and we can set and change temperatures on the upstair or downstair system from our computer or cell phone from anywhere and also tell if the system is working properly. We have been extremely please with the company. The telephone receptionist is always pleasant and helpful in trying to assist you in getting in touch with someone to answer your questions or service.

55

Thanks, Trevor and Tracy for completing our installation today - we truly appreciate your professionalism and hard work!

55

Thank you Cameron, the cool air feels wonderful. We highly recommend Ductworks Heating and Cooling for all your service needs. Ductworks repaired our system in a quick timely manner and we still have money in our pocket.

55

How many times I have made calls to service companies, waited around all day, and they never showed up? I have lost count. It is with sincere pleasure that I would like to recommend for any heating & cooling needs to contact Cameron of Ductworks Heating & Cooling. His professionalism, rates and downhome charm are a welcome relief when being stressed out by needed repairs. He is courteous, prompt, and makes sure the job is done right. I depend on Cameron to keep my home either warm or cool, and would not consider using any other service.

55

We highly recommend Ductworks. We made the mistake of using another HVAC company that left us without a functioning unit and in the middle of the summer with no air conditioning. We are so glad we called Cameron at Ductworks, who literally came to our rescue and fixed our system. He is dependable and very personable. Exceptional customer service. We have and will continue to recommend Ductworks to anyone in need of HVAC work.

55

Cameron replaced all the ductwork in our attic and installed a gas furnice. He was always on time and showed up when he said he would. He has followed up every season change to check the equipment. I've never experienced a company that requests to come check your equipment until now. Hiring Ductworks was the best decision we ever made to handle our HVAC needs. Highly Recommended!

55

Last summer on a scorching hot day, my husband called me to inform that that the A/C was not working in our townhouse. When your A/C breaks down in middle of the summer in Myrtle Beach, you don't have time to waste...but it can often be difficult finding someone to quickly solve the problem. I called Cameron from Ductworks Heating & Air and he was at our door within the hour. He had our A/C fixed in almost no time, and even gave us some tips for ways to save on our utilities bill, such as changing our filters more often. Not only does Ductworks do great work, but they are very professional, helpful and polite.

55

Thanks, Trevor and Tracy for completing our installation today - we truly appreciate your professionalism and hard work!

55

Thank you Cameron, the cool air feels wonderful. We highly recommend Ductworks Heating and Cooling for all your service needs. Ductworks repaired our system in a quick timely manner and we still have money in our pocket.

55

How many times I have made calls to service companies, waited around all day, and they never showed up? I have lost count. It is with sincere pleasure that I would like to recommend for any heating & cooling needs to contact Cameron of Ductworks Heating & Cooling. His professionalism, rates and downhome charm are a welcome relief when being stressed out by needed repairs. He is courteous, prompt, and makes sure the job is done right. I depend on Cameron to keep my home either warm or cool, and would not consider using any other service.

55

We highly recommend Ductworks. We made the mistake of using another HVAC company that left us without a functioning unit and in the middle of the summer with no air conditioning. We are so glad we called Cameron at Ductworks, who literally came to our rescue and fixed our system. He is dependable and very personable. Exceptional customer service. We have and will continue to recommend Ductworks to anyone in need of HVAC work.

55

Cameron replaced all the ductwork in our attic and installed a gas furnice. He was always on time and showed up when he said he would. He has followed up every season change to check the equipment. I've never experienced a company that requests to come check your equipment until now. Hiring Ductworks was the best decision we ever made to handle our HVAC needs. Highly Recommended!

55

Last summer on a scorching hot day, my husband called me to inform that that the A/C was not working in our townhouse. When your A/C breaks down in middle of the summer in Myrtle Beach, you don't have time to waste...but it can often be difficult finding someone to quickly solve the problem. I called Cameron from Ductworks Heating & Air and he was at our door within the hour. He had our A/C fixed in almost no time, and even gave us some tips for ways to save on our utilities bill, such as changing our filters more often. Not only does Ductworks do great work, but they are very professional, helpful and polite.